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o Email Marketing o Mobile Marketing o Social Media Apps o Web Sites for clients o Loyalty/CRM operation o Manage various Technical & Creative Agencies o Scope, Time, Quality, Issue, Cost Management
Concierge CRM team leader, Greate China and South Korea
o Process setup o Train both internal & external on CRM Foundation Project o Have hired, mentored, coached and supervised team members and helped members take on greater responsibilities o Task assignment to members according to over all campaign workload o Data migration and integreation CRM platform o Esclation Management, capacity Management |
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