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인 적 사 항 |
이름 (한글) | 최준 | 생년월일 | 1990-1-19 | |
| 이름 (중문) | 崔俊 | 주민번호 | 기본 비공개 | |||
| 성 별 | 남(男) | 국 적 | 중국 | |||
| 거주지역 | ||||||
| 상세주소 | 城阳区泰成路万科桃花源1期 | |||||
| 연 락 처 | 연락처를 열람하려면 로그인 하여야합니다.아직 하오산동 회원이 아니면 무료회원가입을 해주십시오 | |||||
| 기타사항 | 가족관계 | 결혼여부 | 종교 | 취미 |
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| 2남0녀중 2째 | 기혼 | 축구 각종스포츠 여행 | ||||
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어학/컴퓨터 |
| 컴 퓨 터 | 한글/MS워드 [상]파워포인트 [상]엑셀 [상]인터넷(정보검색) [상] |
| 언어 능력 | 한국어 [상] 영어 [상] |
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학력사항 |
| 학 력 |
재학기간 | 학교명 | 전공 | 졸업여부 |
| ~ 2008년 | 연변1중 | 졸업 | ||
| 2008년 ~ 2012년 | 辽宁科技大学 | 辽宁科技大学 | 졸업 |
| 기 타 상 세 |
1.负责公司货物的在途跟踪； 2.协调处理货物在途异常； 3.有良好的沟通技巧，能较好的处理与上下游客户的问题； 4.熟悉基本的办公软件（excel/word）操作； 5.开展市场调查，包括：市场信息和供应商信息的收集和调研，建立和维护客户的信息； 6.另担当负责订单升级/加急等紧急情况，与客户实时进行订单协调至客户满意。 EXPERIENCE CISCO SYSTEMS @ DHL SUPPLY CHAIN PTE LTD Order Management Specialist 09, 2014 – 05, 2018 ? Performed inbound and outbound calls to professionally perform excellent customer service, ensuring order request are processed and issues are resolved both promptly and thoroughly. ? Provided quality service and outstanding support in different areas including but not limited to: order management, entitlement check, escalation calls, and back orders for Korea based customers and also servicing APAC, US and EMEA regions. ? Worked closely with duty managers for bulk orders exceptional approval to avoid contract abuse and discrepancy cases. Also communicated with account managers regarding contract renewal and extension, as well as reviewing issues on serial numbers and entitlements. ? Performed data mining on exceptional cases and report to higher management to obtain approval for non-contracted and expired network service device to be serviced. ? Worked closely with operations and courier to process urgent shipment and acting as a control tower between logistics team and engineers, to ensure the shipment is expedited and delivered within the SLA and maintained standard quality of service. ? Managed email correspondence in a timely fashion to ensure queries, orders, and escalations are attended within a reasonable time frame. ? Cultivated and retained healthy relation with Cisco customers, couriers, managers and staff. ? Managed ad-hoc duties and acted as backup agent for unattended cases. ? Recognized by Cisco for providing excellent and highly satisfactory performance during call reviews. ? Awarded as second placer for Cisco Innovation and Process Improvement Competition. |
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취업희망사항 |
| 희 망 사 항 |
-. 희망근무지1 : 산동성 > 청도 -. 희망근무지2 : -. 희망연봉/월급 : 8000위엔 () -. 희망고용형태 : 정규직 -. 희망업직종 : 경영/기획/전략, 서버/네트웤/시스템운영1, 무역/수출입관리 |
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자기소개서 |
| 자 기 소 개 서 |
海归 （2013年-2018年 在新加坡学习/工作/生活），主要优势在于英语和韩语流畅 有在全球100强企业工作的经历。 2018年7月回国，寻求在国内发展的机会。在外期间稳定地和外国朋友们交往以提高自身外语交际能力，进一步巩固语言上的优势。 本人性格开朗、踏实、稳重、有活力，待人热情、真诚。喜欢在空余的时间看书和做户外运动，从中减轻日常带来的压力，还可以学到书本中学不到的知识，开拓自己的眼界。 积极并不断进取，谦虚和谨慎是我的原则， 懂得不断从生活和学习中提高和完善自己。 工作认真负责，积极主动，能吃苦耐劳。有较强的组织能力、承压能力、实际动手能力和团队协作精神，能迅速的适应各种环境，并融合其中。有一定的语言表达能力善于沟通交际。懂得合理安排自己的时间，工作效率高，并可通过在学习和生活中的经验教训，不断自我激励。 管理理论知识结构牢固，能充分并成功的运用于实际中；英语基础知识较扎实，希望能更好的把自己的所学与实际运用联系起来。 |
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